I used the links posted a few message above by posted the problem there but so far I only got just 1 'me too'. As far as I know only one poster here was able to get crash dumps. For some reason the crash dumps are not created for me. Also links on how to enable the CrashDumps so that we could send crash logs to Adobe.

In past messages Adobe) posted links on how to uninstall Adobe (Reader) DC and use the cleanup tool, followed by installing the latest version. If the setting is not enabled I do not get the popup error message. If the setting is enabled, I get the popup error message. Are you in need of a great audio player AIMP Classic is your best bet. My tests on all 3 computers over the past month since this problem showed up indicate clearly that the problem is related to the 'Enable PDF thumbnail previews in Windows Explorer' setting found on the Adobe Reader Preferences, on the General page. The other 2 computers have the 64-bit version which was upgraded a few months ago automatically from 32-bit. One of the Windows 11 computers has the 64-bit version installed straight (after uninstalling and using the cleanup tool). 2023 updates.Īll 3 computers have the latest version as of today of Adobe Reader DC, v2023.006.20320 64-bit. The problem started on all 3 after installing Windows 10 & 11 Sept.

Both are running the same versions of Acrobat.īy am running Windows 11 Pro 22H2, 22621.2428 (Oct. I do not have this issue on my Windows 11 PC at home. The issue returned on my Windows 10 work PC after the update but it doesn't seem quite as frequent.

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